fc333 Privacy Policy
This policy provides a full description of how your personal information is collected, processed, and kept secure on the fc333 platform.
This privacy policy ("Policy") applies to the operation of fc333's online betting and casino platform. fc333 gives the highest priority to protecting the personal information of players in Bangladesh. This Policy will tell you what kinds of information we collect, why we collect it, how we use it, and what rights you have over your information.
By using our website or services, you acknowledge that you have read this privacy policy and have accepted its terms. If you do not agree with any part of this Policy, please refrain from using our services.
1. What Information We Collect
Registration and Identity Information
When you create an account at fc333, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID or passport number (for identity verification)
Financial and Transaction Information
During deposits and withdrawals at fc333, we process the following financial information:
- bKash, Nagad, Rocket, or Upay account number
- Bank account information (for bank transfers)
- Transaction amount and time
- Transaction identification number
Note: Full payment card numbers or mobile banking PINs are not stored on our servers.
Usage and Activity Information
Information collected automatically while using the platform:
- IP address and device information
- Browser type and version
- Operating system information
- Session duration and page view history
- Gaming activity and betting history
- Login time and location information
Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the fc333 website. They are used for the following purposes:
- To keep your login session active
- To save your preferences and settings
- To improve platform performance
- To verify security
You can manage cookies through your browser settings, though some services may become limited.
2. Purpose of Using Information
fc333 uses your personal information only for the following lawful purposes. Your information is not used for any other purpose without your consent.
Completing registration, verifying identity, maintaining account security, and ensuring access to your account.
Completing deposits and withdrawals, maintaining transaction history, and preventing financial fraud.
Providing support through 24/7 live chat, resolving complaints, and improving service quality.
Age verification (21+), identifying excessive gaming, and helping to set limits when needed.
Analyzing user experience, identifying technical issues, and improving service quality.
Anti-money laundering (AML), fraud prevention, and fulfilling applicable legal obligations.
3. Data Storage and Security
Security Measures
fc333 has put in place advanced technical and administrative measures to protect your personal information:
- SSL Encryption: All data transfers are encrypted via SSL/TLS protocol.
- Data Encryption: Sensitive information is stored on servers in an encrypted state.
- Access Control: Only authorized staff have access to the information they need.
- Regular Security Reviews: System security is tested on a regular basis.
- Two-Step Verification: Two-step verification is available for account protection.
However, data transmission over the internet cannot be guaranteed to be completely secure. We strive to ensure the highest level of protection, but no system is entirely free of risk.
Data Retention Period
fc333 retains your information according to the following policy:
- All information is retained while your account is active.
- Even after an account is closed, certain information may be retained to meet legal obligations.
- Transaction information is retained in accordance with financial regulatory requirements.
- Information that is no longer needed is securely deleted.
4. Sharing Information with Third Parties
fc333 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
Payment Processors
bKash, Nagad, Rocket, Upay, and bank transfer service providers receive the information necessary to complete transactions.
Identity Verification Services
Specialized verification services may be used to complete the KYC process and to prevent fraud.
Technology Partners
Game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others) may use limited information to deliver their services.
Legal Authorities
Information may be provided in response to court orders, requests from investigative authorities, or legal obligations.
Analytics Services
Anonymous or aggregated data analysis tools may be used to monitor and improve platform performance.
Business Transfers
In the event of a company merger, acquisition, or asset sale, information may be transferred, but users will be notified.
5. Your Data Rights
fc333 believes you should have full control over your personal information. You have the following rights:
You can request to view the information stored in your account at any time.
Contact us to correct any information that is inaccurate or out of date.
In certain circumstances you may request that your information be deleted, though this may not be fully possible if legal obligations exist.
You may object to and restrict the processing of your information for specific purposes.
You have the right to receive your information in a structured format.
You may unsubscribe from promotional communications at any time.
6. Protection of Minors' Information
fc333 is a platform for people aged 21 and above only. We do not knowingly collect personal information from minors.
- Age verification is mandatory during registration.
- If we learn that information has been collected from a minor, it will be deleted immediately.
- The associated account will be closed immediately.
- If you believe a minor is using our platform, please contact us.
7. Changes and Updates to the Policy
fc333 reserves the right to update this privacy policy from time to time. If any significant changes are made to the Policy:
- A notice will be published on the website.
- Registered users will be informed by email.
- The "Last Updated" date at the top of the Policy will be changed.
- Continued use of the platform after changes will be considered acceptance of the new Policy.
We recommend that you revisit this page regularly to stay updated on the latest privacy policy.
8. Contact Us
If you have any questions or comments about this privacy policy, or wish to exercise your data rights, please contact us in the following ways:
Related Policies
Also read our other policies that explain your rights and responsibilities in detail.